Frequently Asked Questions
1 / Where is my septic tank?
If your property as an as-built on file, we can use that to help us locate your system components. If not, we can use specialized camera equipment to help us locate components by accessing a cleanout.
2 / How can I prolong the life of my septic system?
Verifying all septic components are in place and in good condition and regular pumping is recommended. We can help determine the condition of components and we can recommend the pumping schedule for your specific usage.
Installing an outlet baffle filter and cleaning it every 6 months.​
Pressure systems: Annual inspection and flushing of the pressure distribution pipes is recommended.
Gravity systems: Inspecting septic components every 3 years is recommended; jetting the drainfield pipe to remove scum and debris as needed; annual D-Box cleaning and re-leveling speed levelers to ensure even distribution of effluent through all drainfield laterals.
3 / I was told my drainfield was failed. Can you fix it?
Oftentimes we can improve draining of effluent by water jetting to remove scum, grease, and debris. We can attempt this before jumping straight to a costly full system replacement.
4 / I need to replace my septic system or install a new one. Where do I start?
We have a Permit Specialist on staff who can help you through this process. The first step is taking property measurements, mapping out your current system (if applicable), drawing up a site plan, excavating a test hole to determine what type of septic system the Public Health Department will approve for your property, and submitting a septic permit to the Okanogan County Public Health Department.
5 / How much will a new septic system cost and how long does it take to install?
The cost of a new or replacement septic system is determined by the type of septic system your property is approved for by the Public Health Department. If you need assistance in paying for a replacement septic system due to failure, you can apply for a Craft3 Clean Water Loan. They offer low interest rate loans for homeowners. Click here to find out more: Craft3
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We average 5 weeks from test hole excavation to permit to install.
